Tag: duties to customers

Put Your Best Foot Forward

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You, the real estate professional, are the first point of contact for members of the public about to make one of the biggest decisions of their lives – buying or selling a home. Having exceptional people skills is vital because conducting yourself in a professional manner will lead to referrals and repeat customers, the best … Continued

What’s In A Name

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Several blog posts ago, we asked, rhetorically, if you knew the difference between a client and a customer. Lest you have forgotten, here is a brief reminder. The terms are not interchangeable. Each has a specific definition in the Real Estate and Business Brokers Act, 2002 (REBBA 2002). The key to remembering the difference rests … Continued